Frequently Asked Questions

Who do I contact for billing questions?

For NKCH, call 816.691.2040 and for Meritas Health, call 816.436.7072.

Will I know the cost of my care beforehand?

NKCH can provide you with a good faith estimate in advance of your hospital services by using our price estimator tool.

Why did I receive multiple bills?

Your hospital bill includes charges for:

• Your room, nursing care, meals, housekeeping and linens
• Doctor-ordered services such as X-rays, laboratory tests, medical supplies and procedures

Your bill does not include charges for:

• Physician services, including but not limited to, surgeons, NICU specialists, radiologists and pain management specialists (pain clinic)
• Physician emergency services and physician anesthesia services, if required

You will receive a separate bill for the pain clinic and emergency services, and/or other healthcare services provided.

What are my payment options?

You can pay your hospital bill in full or use the affordable financing options through CarePayment. NKCH also offers financial assistance for those who qualify.

Special arrangements can be made with Meritas Health. Call MH Central Services at 816.436.7072 to set up monthly payments.