Nurse Care Coordinators Bridge Gaps in Care

Whether you’re between doctor appointments, have been in the hospital or needed to go the Emergency Department, navigating your health can feel overwhelming. You may need to manage a chronic condition, such as diabetes or heart failure. You may be recovering from surgery, a stroke or a heart attack.

You can rely on a specially-trained Meritas Health care coordinator nurse every step of the way. They understand that new medications, a different diet, rehabilitation orders and other lifestyle changes are challenging. With their education and coaching, you can reach your health goals.

Led by your primary care doctor, a care coordinator provides free personalized care tailored to your physical, mental health and social service needs. Such total healthcare oversight:

• Helps improve your well-being
• Increases your safety by reducing dangerous medication errors
• Reduces your healthcare costs by helping prevent unnecessary readmissions and Emergency Department visits
• Helps you remain home and independent

What Does a Care Coordinator Do?

There is no short answer, but overall they:

• Contact you to discuss your health between your doctor visits, after you are discharged from the hospital or after you have been in the Emergency Department
• Work hand in hand with your doctor
• Provide education about your diagnosis
• Help with medication management
• Coordinate care between your primary care doctor and specialists
• Facilitate follow-up appointments with specialists
• Provide education on how to monitor symptoms
• Share coping strategies for a better recovery
• Assist with home health, skilled nursing and rehabilitation needs
• Provide guidance on:
• Community resources
• Financial assistance for medications
• Medical equipment
• Transportation to and from medical appointments

Please contact your Meritas Health primary care provider to request a follow-up withone of our care coordinators.

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Amy Bennett

Amy Bennett is the physician communications coordinator for North Kansas City Hospital. She is editor of Physician Connections, and she writes brochure, web and other communication pieces for North Kansas City Hospital and Meritas Health. In her spare time, she is often working in her flower garden or volunteering with the Girl Scouts or Pet Partners, a pet therapy organization.