Meritas Health Platte City

Access a full range of primary care services at Meritas Health Platte City. We work with people of all ages — from newborns to older adults.

You can expect coordinated care focused on your entire well-being. That’s because we’re a Level 3 Patient-Centered Medical Home (PCMH) provider. We follow best practices to connect you to care across the North Kansas City Hospital health system — with your primary care provider as your partner and guide.

Nursing Home Resident Care

Your family member who lives in a nursing home may receive care from our providers — such as our board-certified geriatrician. If you have questions about your loved one’s care, call the nursing facility. Ask for the daytime charge nurse on your family member’s unit. We’ll try to return your call during our next scheduled visit to the nursing home. For urgent questions, call us during office hours.

Spanish-Speaking Physician

If you or someone you know speaks mostly Spanish, you’ll appreciate our bilingual family doctor, Omar Villanueva, DO.

Your Appointment

Let’s make the most of your visit. Before your first appointment, please have your referring physician forward your medical records. Try to arrive 30 minutes before your first appointment, so we can verify your information. For future visits, arrive 15 minutes early.

What to Bring to Your Appointment

To each visit, please bring:

• A current, complete list of your medications
• Any applicable copay or co-insurance amounts
• Your insurance card

Billing & Insurance

Read our financial policy to learn:

• What you can expect from us regarding insurance claims and billing
• Your financial responsibilities as a patient
• How to set up payment plans

Review the list of insurance providers we accept.

Learn how to pay your bill.

Prescription Refills

There are a few ways you can request a prescription refill:

• At your appointment - Tell your doctor if you’ll need a refill before your next visit.
• From the patient portal - Log in to myhealth patient portal. Under My Medications, select Renew to request a refill.
• Through your pharmacy or mail-order service - Call your pharmacy or mail-order service for refills, and they will contact us for approval.

For any refills, be sure to request them several days before you run out of medication. We respond to refill requests during business hours, so it’s helpful to plan ahead.

After-Hours Calls & Emergencies

For urgent medical care after business hours, call 816.858.2200 to reach our on-call doctor. They can help with health questions and concerns. Note that we do not call in medication refills on evenings and weekends.

Call 911 in a medical emergency.

Patient Registration & Forms

To reduce the time spent at our office, print and fill out any necessary forms in advance. Bring them with you to your appointment.

• General Forms
• Adult History Form
• Pediatric History Form
• Pre-Participation Physical Evalutation (sports physical form)