Behind the tough exterior of the bulletproof vest, taser and handcuffs is a man who makes beautiful music. Safety and Security Supervisor Carl Zornes is trained to handle difficult situations, but his sensitive side enjoys playing the piano.

“When I play someone’s favorite song, it’s a personal connection. It’s like giving a friend a hug.” - Carl Zornes

By age 5, Carl’s mother had taught him to read so he could take piano lessons and follow music. He continued with formal lessons through high school. “I practiced the piano like an athlete practices football,” Carl explained.

Music has been part of Carl’s life for over 40 years, and he believes music transcends age. “When I play someone’s favorite song, it’s a personal connection,” he said. “It’s like giving a friend a hug.”

The gift of music also provided a bond for Carl and his only child, 19-year-old Nathan. Carl often accompanied Nathan, who sings and played the violin. Together, they developed several vocal arrangements, which Carl then orchestrated. “We have great memories of him singing with the full orchestra. That is special for us,” Carl said.

Carl playing piano during holiday dinnerMany employees have heard Carl’s talent on-campus at holiday events and memorial services. He often accompanied vocalist Carley Roberts, a former employee who worked at Meritas Health Cardiology.

Besides the hospital, Carl also likes to entertain at retirement facilities. It reminds him of playing at his grandmother’s house. “When I play for a grandma, I’m playing for my grandma who liked to sing as I played. Music transcends generations,” he said. Carl also enjoys seeing people with dementia light up when they recognize a favorite tune from their past.

Carl used his background in arranging and orchestrating songs to help young people in musical competitions and in youth ministry at his church, Northland Cathedral. He would custom arrange competition pieces to showcase the students’ skills.

He also accompanies the church choir and plays in the orchestra. He loves watching young people blossom as they develop confidence in their musical abilities.

Despite his years of experience, Carl still practices several times a week and even more during the busy holiday season. When he plays in the Northland Cathedral orchestra, his role is even more important. “The piano drives the train, so you have to read the music while also following the conductor,” he explained.

How does an accomplished piano player keep his hands safe while working in a physically demanding job? “I do protect my hands and fingers,” he said. “I have never hit anyone or anything with a closed fist. There’s too much risk of breaking a bone in my hand. Besides, it’s always better to deescalate the situation verbally whenever possible.”

Kim Shopper

Kim has worked at NKCH for nearly 40 years where she produces the employee newsletter and manages internal campaigns. She is a board member for the Kansas City Health Communicators, and she is passionate about animal rescue and volunteers for the Parkville Animal Shelter.
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